Castle Taj
Restaurant ordering across web and native mobile
The problem
Both venues were paying percentage commission to aggregators on every order, including from regulars who would have ordered direct.
How we approached it
The apps were built to win back repeat customers specifically — saved orders, one-tap reorder, and loyalty that only works on direct channels.
Kitchen display was designed for a noisy pass with wet hands, not for a product demo.
Architecture
Ordering
Shared cart and menu service across both venues.
Routing
Orders pushed to kitchen display with audible escalation.
Payments
Card and wallet, with tokenised reorder.
Loyalty
Direct-channel-only rewards to shift volume off aggregators.
Outcome
- A meaningful share of repeat orders moved from aggregators to direct channels.
- Commission savings covered the build within the first year.
2 apps — iOS and Android shipped.
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Tell us the hard part. That is the bit we want.
A 20-minute call, no deck. Bring the problem you have not been able to hand to anyone else.